Privacy Policy

1. About this policy

Effective date: 6 October 2026. This policy covers browsing navigum.online, creating accounts, ordering gifts and contacting customer care.

2. Data controller

Navigum SL, CL Dante Alighieri Num.129 P.BJ Pta.5, Barcelona, Spain; Registro Mercantil B62204219 · EUID ES08005.000310404. Contact [email protected] or +34 931 22 70 31 for privacy questions.

3. Information we process

We process account and contact details, billing and delivery addresses, order items and status, support messages and information you choose to provide. Gift recipient details are used to deliver the gift; provide only information you are authorised to share. Technical logs and sign-in activity support security. Browser storage remembers your cart, wishlist, currency and privacy choices.

4. Purposes and legal bases

Account administration, orders, delivery and returns rely on performance of a contract or steps you request before a contract. Legal recordkeeping relies on legal obligations. Security, fraud prevention and issue resolution rely on legitimate interests balanced against your rights. Optional analytics and marketing rely on consent.

5. Recipients and international transfers

We share data only as needed with hosting and technical providers, carriers, available payment providers, professional advisers and authorities where required by law. We do not sell personal data. Where processing occurs outside the European Economic Area, a lawful transfer mechanism and appropriate safeguards are required. Contact us for information relevant to your data.

6. Retention and security

Data is retained only as needed for its purpose, legal recordkeeping, security and claims. Account deletion does not require deletion of records that must legally be retained. Access controls and appropriate technical measures help protect information, but no online service can guarantee absolute security.

7. Your rights

You may request access, correction, erasure, restriction or portability, and object to processing where applicable. Withdraw optional consent through Cookie preferences without affecting earlier lawful processing. We may verify your identity and normally respond within one month, subject to lawful extensions. You may complain to your local authority or Spain’s Agencia Española de Protección de Datos (AEPD).

8. Children, cookies and updates

The store is not intended for children to independently create accounts or place orders. Contact us about unauthorised child data. Our Cookie Policy explains storage choices. Updates are published here with a revised effective date; material changes are communicated where required.